How does Phoneiscash
work?
-
Find your item you wish to
sell, receive an offer
and complete the registration.
-
Ship us your item.
- You get paid.
What items do you accept?
We currently
accept Cell phones, iPods, iPads, Tablets and Video Games.
When does my offer expire?
The value of
electronics typically declines over time so we can only honor
your offer for 30 days. If we receive your item after the 30
day period, your offer may change. If your offer has expired,
but you would still like to sell your item to Phoneiscash,
simply return to Phoneiscash.com and create a order with the
updated prices.
If my device
is not on the list will you still purchase it?
If you don’t
see your item, please contact
Customer Service
and we’ll research it and let you know if we can make you an
offer.
How long does it take
from the time I ship my item to you for inspection to the time
I receive my payment?
The time that delivery via the
United States Postal Service takes is out of our control, but
usually is only a few days. Once we receive an item, we turn
it around as quickly as possible, and update you as to our
progress. We notify you once we’ve inspected your item and
payment is on the way. Please allow a few days for payment to
arrive after you receive the confirmation email. In most
cases, you will receive a check in the mail within 3-4 weeks of our
receipt of your device.
Checks are sent via standard First Class Mail, which usually
makes delivery within 5 mailing days. You will be notified via
email when your check is processed, so that you can keep an
eye out for it.
What if I'm unsure if
my device meet the "Condition Requirements"?
You can still send it in. We will gladly evaluate any
device you send in. If your device does not pass
our tests, it can be returned at your expense or we can
recycle it free of charge. We will insure
recycled phones do not become a source of environmental
pollution.
Is there a limit on the
number of items I can sell to Phoneiscash?
No! The more items you sell,
the more cash you make.
Do you want my charger
and other accessories?
Yes, we do.
Please include chargers, Bluetooth headsets, or any
accessories in the package if not in use.
Do I have to pay for shipping?
We
do not send you a box
with a
prepaid shipping label because it will cause a major delay on the whole order
transaction. Nobody
wants to wait that long for their own money.
We want to get your money you deserved as soon as possible
that's why we pay more money for your phone than anyone else.
How
should I package my item?
You should
carefully package your item to ensure that it is not damaged
in transit. Sending the device in its original packaging is a
great way to send it. If you do not have the original
packaging, use old newspapers, bubble wrap, or other packaging
material to cushion your item. Phoneiscash is not responsible
for shipping damage that may occur in transit.
What happens once I have sent in my item?
Once your
item is received, it will be hand evaluated by a trained
member of our gadget lab team where your offer is
confirmed and all personal data removed. The vast
majority of items move through this process quickly and
we are able to send payment within about a week of
receiving your item. Throughout the process, we'll send
you email updates about the status of your item.
What happens if you disagree with the condition of my item?
If our
evaluation does not match up, the offer may decrease or
increase. If your offer changes for any reason, you will
receive an email with the new value and the reason for
any changes. You can either accept the offer or ask that
we return the item to you. If you do not respond to us
within 5 days, we'll assume you are alright with the new
offer and move forward automatically.
I still have a
question. What can I do?
If you have any questions or you are concern about your order
please use our
web
form to contact us. We are here to help!
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